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I think this is in response to some fag sending a TTS saying Lucy never reads my emails. Which was in response to Lucy responding, on stream, to one of her mods sending her an email.
In the same vein of Lucy showing her friend code for some gacha, you have these people who are seething at the thought of being left out.
The business email should be for business though, and I'm glad Lucy is putting a stop to this faggotry.