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There's a lot that went wrong here. She was losing popularity BEFORE she switched to the soulless model. Which didn't help her either. No one here is mentioning the real problem? The main reason for her drop off is:
*d r u m r o l l*
No one is making english subtitles to her videos and have all moved to hololive, etc. Being first to the vtubing scene means nothing if you stop appealing to everyone worldwide. This same problem extends to Kizuna Ai although arguably, having 5-6 girls take over your account/model is worse than just downgrading to a worse model.