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You know, I think what Fauna said was pretty normal and everything, and at the base of the question she's correct. But responding to that obvious troll was one of the stupidest things she could have ever done for someone in her specific position.
And it's even more humorous that the next solo, public stream from her will be an ASMR, where the entire point is to suspend your disbelief and pretend this anime girl cares about you for an hour. I don't know if this will have any long-term effect on her viewership, but this was a pretty serious lapse of judgement from her.