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Enna doesn't deserve this bullshit and I think reasonable people would forgive her and wouldn't get that offended by what she said, especially if she was actually ignorant, but I think in the long run apologizing was a smart move that will leave her less ostracized. Every company is woke nowadays and you have to tow the line.
Also any publicity is good publicity so this will get some more eyes on someone who is a great vtuber
