>>69515435>I don't see it getting fixed really soon. If it's something to do the underground wiring, I doubt that's not an easy fix.I agree with this. Even moreso if she's traveling again soon and doesn't have someone who can drop everything to be there to sign for any property visits by the ISP.
This shit could be going on until summer easily, because a lot of ISPs only have a few contractor teams to do ditch work and a residential address isn't anywhere near their top of mind. Having been in this kind of a situation with an ISP before (which took YEARS to resolve), traveling is going to make this take even longer, not that she has a choice.
I predict lots of
>Email (at 15:15): We can send a team out tomorrow to start the work, as long as it doesn't rain, and the traffic isn't bad, and this random D20 I pulled out of my ass lands on 5+>YOU MUST REPLY TODAY (we stop reading emails at 15:30) TO CONFIRM>Email (5 days later): Guess the problem is solved? Closing your ticket.She'll see all the above, or get the missed calls, randomly on stream, at like 10PM euro time reading superchats.
Backseating this situation, she needs to get her lawyer and Austrian small claims involved, so her ticket gets looked at. She needs to be around between 7AM and 7PM every weekday for whatever month her ISP replies in. She will absolutely need to pay some kind of fee (likely low thousands of euros) for the trouble and the repair, even though whatever the issue is technically somebody's fuck up.
