>>34173044hololive is bound to have a more dedicated and committed fanbase because, like it or hate it, they are an idol company that has an entire cohesive ecosystem driven to get people to engage not only with their favorite talent, but with the company as a whole.
vshojo on the other hand is very much not an idol company, and doesn't really strive to be. they're really just the vtuber version of western streamer orgs like OTV or OTK. so when nyanners stops streaming as much, or her content changes, its very easy for viewers to get disengaged from her or even vshojo entirely and get used to watching some other vtuber.
that said, I disagree with others, her getting a boyfriend definitely had an negative effect on viewership. but being he is also a vtuber, pretty likeable, and shares the same sense of humor as nyanners, I don't think it hurt as much as one would expect.