>>42732226I went through a ton of IT/service/engineering jobs right now and I tended to learn the overall structure tends to be:
>a guy sitting at the machine, usually only knows how to do their one thing>a guy sitting at the call center, knows how to solve problems with one thing using easy to access semi-public resources>a third guy, who both knows how to do the one thing and knows where to find the problem solutionstechnically guy number three could just outright replace guy 1 and 2, but turns out it's cheaper to pay them to do nothing for 90% of the time until guy 1 and 2 fuck up, and in turn pay even less for guy 1 and 2 because you massively lowered the barrier of entry to either job
depressing but it is how it is
in better news, Octopath Traveler 2 and Phantom Brigade launching on Steam soon, I might go back to playing vidya for a while
