>>77403855I'm surprised they're going to just straight-up send out replacements. I would have thought they would have opened up a form where people could request replacements, in order to cut down on the amount they would have to actually send out.
For any non-drama-laden company, I would see this as commendable. But this is Nijisanji, it's too blatantly obvious they're doing this as a PR move. Especially considering they're only trying to correct this now, over a year after the defective plushies first came out.
And I guarantee you they're going to count these replacements as "units sold/moved" in their merch count charts. "Look, we sold 1000 Elira plushies! *500 are defect replacements".
