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Gura has likely passed away.
They have been using AI for her for awhile.
Ame was uncomfortable with this and decided to leave.
Mori CEO with KFP are pushing for more AI Gura, but they are having trouble working out the kinks.
Ina has coped and seethed, but is staying.
None of the other generations have ever met Gura.
This is why the interactions between Gura and others during Minecraft was so strange.
The AI doesn't have the codebase to respond to Gigi.
All of this will culminate in Mumei's graduation and then become Gura's new voice with slight modifications.