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I'm really worried about an old internet friend mental issues, i'm close to my 30's and i've had therapy, and while i still have problems i've made quite the improvement (still need a job and to be more social), i'm working from home on personal stuff and as a freelancer. However my friend is older than me, and whatever problem they have is taking toll on them and is not improving.
I don't have the details but overall it's a constant bad mood, they don't trust anybody (of a 10 years online friendship I've only got a photo out, no voice comms , only chat ) and the bad emotions take over their happy ones and it's paralyzing. Yesterday we were working together to play an old game online, but once the negative emotions overcame my friend they completely stopped everything, and i just needed a screenshot to troubleshoot the issue, but it was futile to request for it to be sent. I told my friend to get help and they said they're getting help but nothing is improving so i just feel a hole in my chest.