>>1499970>helping some employee get promoted.It might not be an actual telephone or ISP employee. For example, such an "employee" contacted me to upgrade my ISP service and of course purchase the modem to go with that service. I told them I was happy with my existing modem but he gave a hard sell to have my modem replaced by one approved by CenturyLink. He used all the buzzwords mentioned in this thread to help sell that modem: IMPROVED SPEED, more SAFETY, more SECURITY, more RELIABILITY, etcetera. I know it was the usual FUD buzzword show because I told him my modem had never failed, so he switched tack and kept trying to sell their new modem.
Was he a real employee. No, he was a Contract Employer working at home can using his PC and a program supplied by Centurylink to call all sorts of existing CenturyLink customers to find ways to get more money out of them. There's no Covid of note now, so no need to call from home unless he is a contract employee.
Contract employees are not real employees in my book. They are given sales targets. And their main income on the contract are the incentives and not the base pay.