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Hi. I'd like some help, I'm doing a test for a chance for an internship in an IT company. They asked me something like:
>A representative who's attending a client calls you, nervous because he can't realize the order in the system and is afraid of losing the sale. Explain how you would deal with this call.
If you have dealt with something like, how would you answer? I don't need anything too crazy, even if it's just some tips, I'd appreciate it. Thanks in advance,