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shift keys are not working and i tried about everything

Anonymous Wed 18 Sep 2024 13:11:12 No.1489956 View View Reply Original Report

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My Dell inspirion 3421's shift keys are not working and i tried about everything.

I formatted the hard drive
I replaced the keyboard
I ran dell support assist program
I upgraded the keyboard's drivers
I Ran dell's Hardware Diagnostics

and now i dont know that to do

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shift keys are not working and i tried about everything