[18 / 4 / 1]
I have an Alienware 17 R2 and I'm tired, someone help me fix this thing.
For a year now it's been doing this thing where it freezes in sleep mode, during shutdowns, and reboots. Keyboard lights stay on but it's completely unresponsive. Mouse lights go off.
10% of the time it shuts down normally but 90% of the time I have to forcefully press the power button.
I've done everything imaginable, so dont give me Windows 10 power options shit. This goes way deeper. It freezes or shuts itself down instantly when trying Dell update, Intel chipset driver install, Intel serial IO install..
I tried POP Linux on a live USB and it froze in sleep mode. I still refuse to accept hardware failure, it could be BIOS or something I mean there was a time when I got the pc to work after installing/reinstalling Alienware bloat for a million times.
For a year now it's been doing this thing where it freezes in sleep mode, during shutdowns, and reboots. Keyboard lights stay on but it's completely unresponsive. Mouse lights go off.
10% of the time it shuts down normally but 90% of the time I have to forcefully press the power button.
I've done everything imaginable, so dont give me Windows 10 power options shit. This goes way deeper. It freezes or shuts itself down instantly when trying Dell update, Intel chipset driver install, Intel serial IO install..
I tried POP Linux on a live USB and it froze in sleep mode. I still refuse to accept hardware failure, it could be BIOS or something I mean there was a time when I got the pc to work after installing/reinstalling Alienware bloat for a million times.
