I have an automatic ("smart") cat litter box. And now it has presented a problem that I am unable to resolve. As it is of Chinese origin, there is no specialized technical assistance in my country, and I would like to know if anyone can help me. That's the link to the device so you can understand better: https://www.tonepie.com/en/support-1084.html
And the problem I'm having is that the drum stopped spinning, but it doesn't seem to be a problem with the motor, because I couldn't restart the machine in any way... It's as if it was "stuck" in the middle of the cleaning cycle.