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It might not look that bad for us, but ingame people see Hanako'a scars as something hideous.
In real life the most of her body would look like, well, the way a real life burn victim would look.
We all love Hanako for her personality once she opens up to you, but would you even strike up a conversation with her irl if she looked like a real burn victim and you had no idea about her personality?
