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So the trip went great, the people I took in were very nice and I actually liked the experience, thing is I think I fucked up with the app and I still haven't been paid by blabla.
The rides were confirmed and the passengers paid to blabla, then we texted and I picked them as we had combined, until here it's all alright. Except that's all I did, when I went to pick them I didn't start the app again to let it know, instead I just used maps and whattsapp, now the ride offer is still there and hasn't been updated to finished. I can't rate the passengers nor have I been rated either. There's no payment available as of now, all it says is it takes up to 24h to confirm everything went smoothly before they actually pay me.
Should I email the app? Anyone that has driven for blabla can tell me how it actually works?
>mfw I used the app to save money and adding passenger costs without being paid at all adds like 10% to expenses total