>>11199640lol it doesn't work like that
you simply fill out the form, the first time it's very simple and robotic (they don't want to waste any money discussing it, just send out a new piece, trust you are not trying to get a free piece [you might be shocked by the "honor" system of it all])
but after the 2nd or 3rd one, they'll email and ask you to send pictures
and THEN you can probably insert some comment about WTF happened to the boob lines (to which they will reply "it's for your own good, so you can MOC that torso for a girl OR a thin boy! see? isn't that better?! [sarcasm mode])
your comments might not get the piece you want with the cleavage marks, but maybe in the future they will stop insulting girls by removing their so-powerful bodies and include those back in future prints