>>6057975First off, he's not being completely honest. They replace missing/broken parts IF they still have those parts available, AND if you received the figure that way not if you did it yourself. You break it, or lose a piece, tough shit. That's on you. Saber comes with 3 of the same hands and one of the faces missing? They'll fix you up. You put your Mikasa on a window ledge and she falls 20 stories, you're shit out of luck.
They, as well as Amiami used to be Bro tier when it came to replacements and such, but too many cunts took advantage of them because of being clumsy hamhands, that they aren't as eager to fork over parts and stuff as they used to be
You can find the contact email at Goodsmile's website. You can find that via Google.
