>>6139618>>6139623Random story about replacement parts:
I bought the Grand Emporium when it was still in production, and one of the detail pieces at the top of the building is a large flower with a rod/bar-sized hole in it that fits into a tap for decoration. In my set, though, the part I got was a different, older mold, where the flower is the same, but it didn't have a hole in it, so it couldn't attach to the tap, and so couldn't be attached to the set.
I emailed LEGO customer support and explained the problem, and they sent me a replacement. A few days later, I get the replacement, and find out it's the exact same piece that still doesn't have a hole in it. So I emailed them again, and explained the issue, and even provided the reference part numbers for both, and offered to send back the two I already had so they wouldn't think I was scamming them. They sent me a third flower a few days later, and it was, again, the exact same one without a hole in it. So after that I gave up.
I couldn't find the right piece on BL from stores that were A) in the same country as me, or B) had other stuff in their inventory that I would want to buy, so my Grand Emporium seems doomed to forever be missing that piece.
