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I hate taking a company at their word but it's not like nijisanji with Zaion where they posted a laundry list of questionable claims to attempt to get her blacklisted. This is about the minimum they could actually reveal; I have to assume she did actually leak something. I do wonder how severe it was - I hope Cover wouldn't murder them for tiny things - but we're never going to get more information unless the roommate goes nuclear.
It's sad, I can't say I watched Mel much but Hololive had a good thing going with its very early gens and they were relatively free from self-inflicted drama or graduations. With Rushia the signs were always there, but even that was at least somewhat driven by external drama.