>>13117634They should compensate for the inconvenience. If Ame wasn't afraid of the phone all she needs to is call them up and file a complaint. They may even send her a better product. I remember years ago I ordered a GTX 780 and they shipped me a dud one. I rang their shitty help desk and pretended to be outraged and they sent me back a 780ti as a gesture of goodwill.