>>70741981No. That won't work. It's the shareholders that want overseas growth. They aren't ALL stupid. They see the Japanese market is oversaturated. Your JP livers are cannibalizing each other's viewers. You have to make it work somehow. You just can't open yourself up to more legal liability while doing so. Which unfortunately means that publicly apologizing for allowing illegal actions to take place is simply not something you can do. This means that if you want to turn public opinion around, and save the branch, you need to do the next best thing.
You need to invest in EN. REALLY invest in it. Not "$8/hr part time college students that can speak 4 languages at business level". Clean out the "management" and replace them with competent employees with fair pay. If they aren't paid fairly they won't do their jobs properly. This needs real management that will take their jobs seriously, not act out of spite and rein in the retards in public-facing positions(livers). You also need real translators. Do not trust, let alone expect, livers to translate for you. They may make mistakes, and are very likely to be biased. You need real professionals. You should also regularly audit the branch. You need to keep an eye on things. You should hire a third-party company to audit them. Do not trust the branch to do it for themselves. Do not trust JP to do it either, as friendships across branches could lead to bias. Keep an eye out for problems and take care of them before they blow up in your face.
You don't need to make the firings a public spectacle, but you do need to make sure that everyone is aware that you are cleaning up the branch. Lots of job listings. Ones that aren't embarrassing to look at. Have the few *trusted* livers remaining talk about how JP has stepped in and given the branch better, more helpful management. Talk about how there are way more managers than there used to be. Do more concerts in NA, possibly EU as well. Get the fucking 3D sorted out. Things like that. Show that you are truly committed to changing things for the better. With actions. Not empty words and 5 second bows.
Any livers who refuse to play ball with the new management will need to be phased out. Give them a graduation notice stating they are parting ways over mutual differences. Yes, even if they were ones involved in very bad shit. It might seem reasonable to burn them at the stake for their very real crimes, but it's not worth doing. Because you already did this to good people, doing it again will instill doubt in whether you have really changed your ways. You cried wolf too many times.
I would say consider suing any livers or employees that committed particularly egregious actions, but frankly your legal team doesn't inspire confidence and would likely lose the case. Which is another thing you desperately need to work on. Your legal team is woefully unequipped. Both foreign and domestic. Things like unenforceable contracts and NDAs, not to mention NDAs with inaccurate information, should never happen to a billion dollar company. It's a genuinely shameful display that needs to be corrected immediately. You need attorneys that are knowledgeable and competent in navigating the laws of the countries you hire people in; as well as the ones you do business in.
Once you get your affairs in order, it is time to reconsider other branches that you previously shut down. HoloID is thriving. There is no justifiable reason why NijiID should have failed. It will be hard, but you should make an effort to get back into that marketplace. KR also failed for reasons outside of popularity. I can't speak to its financials, but if it seems profitable it may be worth revisiting it again as well. Otherwise consider being the first major corporation to open an EU branch. It likely won't be as profitable as one streaming during NA hours, but it is a relatively untapped marketplace.